Titan Company — Titan watch value difference/ refund coupon | |||||
Respected Sir, Iam vithalachari purchased Titan Watch for Rs. 5000/-from Mumbai on 27/02/2014 after that iam transfered from mumbai to visakhapatnam. due to strip broken i visited titan care centre at Dwarakanagar at visakhapatnam on 29/06/2015. after few days titan care service engineer called me and informed that strip is not available instead that you may get coupon after deduction of 40-50% value of actual value (approximately Rs[protected]/-) and iam agreed for that . But still now not received any coupon, after complaining to call centre (complaint No-951451), one of the service engg. name Mr. Raja sekhar called me and said that "your watch value is only Rs. 800/- and you will get only Rs 400/- coupon " iam shocked and i dont know how to react, If really the value of watch is Rs 800/- then how the shop keeper billed Rs. 5000/-, may be the shopper keeper cheated me, Titan Company is very trusted company, have to take action on the jay time, titan watch show room at Mumbai and stop the Titan products sales through the cheating shop jay times, mumbai, bill No .16629, dt-27/02/2014, shop address- 2C, kitab mahal, opp central camera, DN road, fort, mumbai-400 001, ph no[protected],[protected] sir pls send any valuable information to my email id [protected]@gmail.com, ph no [protected]) Was this information helpful? | |||||
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Titan Company customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
still not received any call or suggestion,
Dear Vithalachari,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve