[Resolved]  Titan Company — Watch

Address:Kolkata, West Bengal
Website:Taitan.co.in

Hi, i have purchase a Tomy Hilfigure watch from the World of Titan From Hridaypur, Barasat, North 24 Pgs, Kolkata- 700125, West Bengal. (Executive name- Mili Mondal) Now the Watch is not working, I have visited the World of Titan from where i have purchased the same. They checked and informed that there is machinery problem found and the spare parts is not available at the store, So i have to give him the watch for 2 month for repair. Now my question is that if your engineer found that there is a problem related to machinery, then change the same, why i will give my watch for two month. please take this issue seriously & resolve. Regards Monirul [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Hi Sir, We have gone through your issue. For resolving this issue you have an instant remedy to raise your voice against this deficiency. Our legal team can assist you in getting your complaint resolved as we directly contact the Customer Grievance Team. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: www.corplexischambers.com Patientcause.blogspot.in (Medico-Legal & Consumer Helpline), Mob : +91-[protected] Email: adv.[protected]@gmail.com. Thanks
Dear MonirulI,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

As per our records, your complaint was already registered with our call center/help desk team on 18/09/2015 and the ticket number is as follows 945507. Your ticket would be addressed & closed at the earliest.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear MonirulI,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve

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    +91 80 6660 9028
    +91 43 4466 4199
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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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