[Resolved]  Titan — for replace watch model no. 9308 BDA

Address:Kanpur, Uttar Pradesh

Dear TITAN watches teem I had purchase a WTCH model no. 9308 BDA in between feb. to march 20014.from M/S RUBY WTCHES (PPN Market kanpur U.P.) He gave me ONLY CASH MEMO NOT WARRANTY CARD. That was My first purchase of TITAN watch of so much Big amount But after some days i have found some problem on their timing function. So that i meet to the shop keeper (M/S RUBY WATCH) and told him the same problem. He asked about the cash memo But that time i have lost the cash memo. he asked about the WARRANTY card. i told him that i haven't received from u. But he don't agreed. So that plz advice me that what should i have to do. Kindly help me. Thanks & Regards Shyam prakash Shukla M.[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear TITAN TEEM
I have not received any supporting call from your side
I thing it is too un profatinol
But till now i am waiting for positive response from your side .


Thanks & Regards
Shyam Prakash Shukla
M.[protected]
Dear Shyam prakash Shukla,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

As per our records, your complaint was already registered on 01/29/2015 and the ticket number is as follows :750227. Your ticket would be addressed & closed at the earliest.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Shyam prakash Shukla

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve

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