[Resolved] Titan — My marriage lovely gift & my dream titan watch not working & issue | |||
Greeting from madurai, tamilnadu, india. Reference my titan watch identification code:9348BCA I had purchased on last april'12 in p.o.r.r & sons, chennai due to my may'12 my marriage.last 2 years guarentee period my watch running is good, but after completed guarentee peroid my watch problem not running properly, last 6 month back only i will handover titan watch service center in SACS TITAN watch service center, madurai, tamilnadu.he is check battery cell problem & replaced new battery cell.but yesterday my watch suddenly same problem, i will hand over the same service center in SACS, Titan, madurai.he is check & he is told that board problem, battery cell problem, over heat in inner side., how this complaint is repeat & i will not acceptable.i am very disappointed due to my titan watch related problems & SACS titan watch service center, madurai.please revert back soon as possible positive & valuable reply. Mobile no:+[protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear abulfazal
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve