Titan — NOT GET 200 RS VOUCHER BENIFIT

Address:

Surat, Gujarat

Sir, I’m a loyal customer of Titan watches. In the past I have purchased a lot of watches for gifting it to my parents and family members, and I’m really proud to say that I never received any complaints. However I purchased a new Titan Watch on 01st Jan, 2015 from the “ Anjan Watches “, Anand Mahal Road, Surat-395009(Variant no-38016PP01J, DE197). Doc no[protected]scan Invoice copy & Discount coupon also attached) .i had already discount coupons of Rs.200/-but at the moment not caring Discount Coupon during purchase of new watch from your company outlets “ Anjan Watches “ and I was already requested for make billing after use discount coupon, will be come by Evening but when I was reached your outlets closed and next day again I m reach on time y when shop open in morning hours..and I give coupon for discount but your representative dined for discount because billing already done yesterday. After that I m try to talk with shop owner Mr Rakeshbhai on [protected] but his not ready to understand my problem and then give one more number from shop owner company Executive [protected] but his not pick up my phone I don’t know why your company person not understand my problem .it’s not intestinally happen from my side. I feel my time was also wasted in discussing my problem with your customer care executive also. Now what should I do ? Should I go ahead and log a complaint the consumer court. Or would titan take the responsibility of bringing hardships to a trusted customer and make good for the looses I have suffered. Kindly advice