Titan — Ruqestation of my Titan watch - Service - Reg.

Address:

Coimbatore, Tamil Nadu

Sir, I hereby informing you that I have given my Titan watch to your direct service centre for the complaint of Cracked Glass. So I would like to change a new glass at your service centre named M/s.FORT PHARAMA (TITAN RETAIL SALES DIVISION), 963, Avinashi Road, Kalai Kadhir Building, Coimbatore - 641 037. I have handed over my watch against Customer Acknowledgement form No. 215AS1793B1146 Dated : 24.02.2015 to direct service centre. My watch Model No.9327SM01 and purchased on 28.12.2013 at ZIMSON TIMES PVT. LTD., Coimbatore. I have given my watch two months back but not yet receive any information from your end. And i visited & followed more than 6 times regarding this matter at your service centre.Your service centre people not giving correct status and response against this matter. And i have made a telephonic conversation to your Customer Care people and made a complaint registration today itself. Your Complaint No.803784 for your ready reference. I regret to says that it is very worst co-operation from your side for I have given watch on two months back. You are also having direct service centre, even though there is not a sufficient service peoples and they are not giving any response to me. Please make immediate action and to rectify the problem and arrange to furnish my watch. Your immediate action is highly appreciated. Regards Senthilkumar.T [protected] Mail ID : [protected]@gmail.com