[Resolved] Titan — Titan htse watch is not as per standard | |||
Hi, I brought a Titan HTSE watch Model- 1572KDA from the World of TITAN, Near Ghaari Chowk, Raipur. At that time I was convinced that the watch meets all the standard specifications and is the best watch ever. And the Glass is scratch proof and strong. But with a little dash with the car gate, the glass broke-up. When I went to the same shop, they are saying that I have to pay Rs. 1500 for its repairing coz it is neccesary to buy whole body. My watch is under warranty. please resolve the issue. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Dec 08, 2017 Updated by Ambrish Bh HII am fed up with my HTSE watch, I visit Titan Service centre every 3 months. I donot why TITAN made this HTSE watch worth Rs 8000/ It is very poor and every time it has some problem and watch suddenly stops. When I visit Service center they teach me that keep ur watch in Sunlight, Should I wear the watch and sit in Sunlight?????????? Anyone can check that how many time I have given my watch in Service center, Receipt has been attached. Already 1 month gone but still no resolution. Resolve the issue at earliest.  | |||
 8 Comments | |||
Comments
HI
As per telephonic discussion, I was assured that my problem will be taken up within 2 Working days and a complain no. was provided 724990.
But after a week there is no update and resolution for the same.
Please resolve the same on priority.
As per telephonic discussion, I was assured that my problem will be taken up within 2 Working days and a complain no. was provided 724990.
But after a week there is no update and resolution for the same.
Please resolve the same on priority.
Hi,
Please refer the attached Invoice, I had purchased the watch on 17 Jan-2014 and the warranty is covered till[protected].
Please close the same at the earliest within warranty period.
Thanks,
Ambrish
[protected]
Please refer the attached Invoice, I had purchased the watch on 17 Jan-2014 and the warranty is covered till[protected].
Please close the same at the earliest within warranty period.
Thanks,
Ambrish
[protected]
no update
Dear Ambrish Bh
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
No my complain is not resolved, my watch is not working
Dear Ambrish Bh,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
HTSE is a waste of money. My watch is not giving correct time. Repaired one in two years before the warranty ends. But soon after repair the problem relapse.
How can I get rid of my HTSE ...
How can I get rid of my HTSE ...
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