[Resolved] Titan — Titan watch needle discolored after 10 months | |||
Hello, Hope someone is reading this... I have a Titan watch under warranty. Its needle got discolored after 10 months o[censored]se, took it to World of Titan, Kottayam, Kerala. He said, he has ordered the needle under 'order number 955' to the Cochin titan showroom, but even after 1.5 months, there is no solution. He said the delivery is not made, and I dont know whom to approach to get this done. Can you help me in this regard. Please let me know if further details required. Babu Kurian [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Not yet resolved, hence raising one more complaint for the same.
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve