Comments
regarding the replacement of a defective product ( titan watch-from qrs retail ltd m g rroad thiruvanatthapuram)
i have mailed to u ntice at titan customercare and helpdesk, but regret to say that not even a phone call i have received from your part till this date.i also described the worst approach from ur authorised service centre ad shop
at alleppey (popy pendulam). Now i am compelled to launch a legal proceedings against u and the concerned shops at alleppey and trivandrum. Ur approach towards a customer complaint is very pathetic
regards
jiju.p B-tech, LL-b inspector of factories and boilers, govt of kerala[protected], [protected]
jiju2312732gmail.com
i have mailed to u ntice at titan customercare and helpdesk, but regret to say that not even a phone call i have received from your part till this date.i also described the worst approach from ur authorised service centre ad shop
at alleppey (popy pendulam). Now i am compelled to launch a legal proceedings against u and the concerned shops at alleppey and trivandrum. Ur approach towards a customer complaint is very pathetic
regards
jiju.p B-tech, LL-b inspector of factories and boilers, govt of kerala[protected], [protected]
jiju2312732gmail.com
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve