Tnurbanepay.tn.gov.in — Payment deducted from bank, Not refunded, Receipt not generated after paid through online

Address:5/75, West street, Colachel
Website:tnurbanepay.tn.gov.in

I paid my water supply tax on[protected] using tnurbanepay.gov.in for Colachel municipality ( Rs. 312 for connection number: 148/003/00011).

I see the amount has been deducted from my bank account but no receipt was generated. It's been 20 days, I don't even got the payment refund.

Kindly resolve this issue at the earliest.
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    5/75, West street, Colachel
    India
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