Togofogo — Received defective mobile phone moto g

Address:	Jaipur, Rajasthan, 302004
Website:	www.togofogo.com

Hi i have purchase online used phone with 1 year warrantee from togofogo company, but when i received this mobile it was defective and i already drop mail to togofogo customer support but no one arranged pickup for that mobile,
I request you please take action to this company.
Order detail:

Moto g 1st gen 8 gb black
(Sub-order no: to[protected]-17084)
Tupc id : tf[protected]

Contact me on:
[protected]