Toyota — ac cooling not working

Address:

Chennai, Tamil Nadu, 600101.

I am having toyota altis. Last week ac in my car was not working properly. During day time the cooling was very poor but in the early morning and in the evening cooling was better. Therefore i have given my car for servicing at lanson toyota at koyambedu, chennai on 12/02/19. The service advisor has informed that there is leakage at cooling fin and problem in fan motor also. He advised to change the following parts:

1. Oil compressor
2. Motor, cooling fan
3. Dryer cooler
4. Evaporator sub - assy
5. O-ring.
6.ac gas charging.
Based on his advise i have given a clearance to change the above said parts and cost including labour cost comes to rs.36925/-.

The car was taken delivery on 14-02-19. On 15-02-19 when i went to outstation noticed the same problem, the cooling was not proper. Immediately i contact the service advisor and explained the problem, he advised to bring the vehicle to workshop. Today i given the vehicle to check the cooling effect to same advisor. Now the advisor informed that there his problem in compressor cut-off switch and advised to change the compressor since the cut-off switch his integral part of compressor. The cost involved for this is rs.26000/- plus tax.

For child parts like cut-off switch we need to change the entire compressor by spending 26000 rs. Plus tax.

The cut-off switch cost could be around rs.500 or so.. It will be unnecessarily burned on the customer. I request toyato to change the cut-off switch has a child part.

Normally it is the world practices of all oem manufactures to supply child parts for an assembly to reduce the burned on the customer.

Hope toyato can understand the logic and find the solution with out burdening the customer to arrest the complaint.

A line in reply for the solution is highly appreciate.

Regards,

N baskaran.