Toyota — car purchase from nandi toyota trust banaswadi bangalore-may 2019

Address:

41, 3 Mn, Hemanthnagar, 560037

I brought a car(Toyota 2012 G Model) from U -trust near in Banaswai for around 9.8 lacs on May 2019(The orginal rate for 2012 model is around 9.5 lacs). I have been told by U-trust that the car is in perfect condition and they have personally verified for all mechanical parts. I was quite happy to buy the car from a well known brand. I could see so many issues occurring like they changed the tubeless tyres to old tube tyres, the front storage door not getting locked, not cleaned, they had given me the key 2 nos one is working with remote while another without remote, they had given a damaged tool kit,

I was going to coimbatore from Bangalore with my family, we were in Coimbatore 350Kms kms far from Bangalore and suddenly I noticed that after 80Kmph speed it started jumping and the tyre got punchered(tube tyre). The tool kit is not working & suffered a lot. Finally some one 10kms away I went by bus took the puncher guy & rectified. I contacted the Nandi trust that the vehicle is not Wheel balanced. I took to their branch banaswadi in the morning & told to wheel balance which they said it was done after 6pm. At 6 pm I visited the place & they said everything is rectified.

I then went to the U trust to compliant about the same. I met Nemiraj & told him about the issue of replacing the tyres, tool kit, Keys, repair of front storage door lock etc he said to call him on the next day. But he never answer my Phone. I called the manager Jitash he also don't respond my calls. I think is waste by buying the famed used toyota innova from Nandi toyota trust banaswadi. Can anyone help me in going to consumer court for collecting my money back.

I would never ever recommend U-trust to anyone. If you dont want to waste your time and hard earned money, DO NOT GO TO U-TRUST.

They should be renamed DON'T-TRUST.

Now I wanted refund of my Amount paid as i trusted the Nandi toyota U trust as i paid Amount of Rs 9.8 lacs which is equivalent of new one at that time.

or If they want to repair let them give the following.

1. Replace all with tubeless tyres with new one (As i paid the full rate of 2012 model.)
2. New tool kit which was in damaged condition.
3. 2 New keys with original.
4. Replace the front storage door
5. As per U trust company policy check of 203 points
6. Service details
7. Perfect working condition with warranty of 1 year.