Toyota — careless customer service management plus ignorance

Address:

dubai seyh zayed road

I have deliver my car to service 8th april after 2000 km of the previous service for the same complain i was having over six month.

Was insisting the car problem was not related rot balance and alignment. Every time they were sending me back saying all are okay. But car was shaking last 6 months.

I beg them to check my car. They really dont want to check my car finally they said i have too pay it. I said i will.

My car tires was dad at 26000 km. And they were okay when my car 24000 km service. Finally they found the problem but their mistake cause for me tires cost now. I still did not get my car. It is like a joke no one calls me if i dont call them. Also managers are not caring the case unbelievably. When managers are also careless you do not know where to go and complain.

I even know that this email is useless. One of the customer service team will call me and will say sorry.

Some one has to realize that because of their careless service i cud have done terrible accident.