Toyota — inappropriate behaviour with customer

Address:

Jhansi, Uttar Pradesh

Recently, on 25th october i went to purchase a 7 seater toyota innova crysta of silver colour, from "jmk toyota jhansi up". They replied that the car will be available on 26th. When i arrived on said date at 3pm, they made me wait till 8pm in the evening and the car which showed up was of 8 seater.

When i complained about this to the gm of the showroom, the gm showed a rude behaviour and since the 30th till today they are forcing me to pay first without even having to take a look at the car.