Toyota — misbehavior of staff

Address:

Hisar, Haryana, 125001

I ram kumar contractor had many toyota cars in my company like iteos, innova etc for my company use and also for personal use.
Last month on 19th nov i face a car accident in hisar, my car iteos hr 32j 4232 hiten by another car from behind and i give it to near by toyota service centre called malik toyota on barwala road hisar for repair.
Now its 20th dec about 1 month i cant get my car which suffers my project works and losss me alot.

I requested several times to company staff to repair my car as soon as possible, but they cant take it seriously instead of providing good and timely service they miss behave with us. And intensionaly delay in work by saying that jisko bolna hai boldo hum apni marji se kaam krenge, these lines are said by staff name rajesh working as adviser or ppc body line as told by other staff.
By listening all this wording from reputed international brand i am very disappointed and want some action from your side so that i have to remain my trust in toyota.
So, i have only request you to give my car as soon as possible and take some strict action against mr rajesh toyota malik hisar.
Please inform me about your action against this on my mail id [protected]@gmail.com.
Thank you
Ram kumar
[protected]