Toyota — no response to email complaint number ts1855229

Address:

Nagpur, Maharashtra, 440001

From: rayomand madan [mailto:[protected]@gmail.com]
Date: 6/4/2018 10:55:15 am
To: [protected]@toyota-kirloskar.co.in
Subject: pathatic servise at grace toyota, kamptee road, nagpur
Dear sir,

I had been to grace toyota for servicing of my liva vehicle – mh 31 ea 3326 with odometer reading of 56116 kms.

My entry in their service log book was entered at serial number 5 and time of entry is 9:37 am. The photo of the service register is attached herewith.

In spite of meeting the manager customer service, there was no one deputed to attend to my vehicle. At 10:16 hours i checked the register and found that vehicle which were entered after me, were being attended to.

This on again pointing out to the manager, he had no answers. Further, i asked for customer complaint register, which he did not possess; and thus i had no alternative but to return back.

This type of attitude shown is not at all expectable from a company of the reputation of toyota.


Rayomand k madan

102/103 kuber apartments,
New colony,
Nagpur 440001
Maharashtra
India

Mobile no. [protected]