Toyota — no satisfying response regarding problem in my car and misbehavior

Address:

Hathras, Uttar Pradesh, 204214

Sir, its been six days since i have lodged my complaint regarding problem in my carysta v number (Up 86 x 9555) but i haven't received any positive response from you.
While driving my car the right rear tyre started trembling and wen i checked the bolts were lose and they were not able to fix tight enough so we called for help at 12pm from rsa which took almost 3hrs to reach. We asked for a taxi which they dint provide so we sat in our car while it was on crane but unfortunately the tyre of crane got burst after few km and we escaped to death. Later another rsa came at 5pm which took us to escript toyota greater noida at 5.30.. He fixed the problem temporarily and charged 2600rs for bolt and told us to get the problem fixed permanently from our near toyota workshop. He told us to replace our tyre excel to avoid future problem. Our car is just 1.5 month old and its in guarantee n warranty but moscot toyota aligarh is not adressing our problem and behaving badly with us. They promised us best and timely services before buying this car but now they r misbehaving and not giving any satisfying reply. We just have one car and we need it frequently therefore i request you to please take notice of our problem and resolve our problem as quick as possible as our car is just 1.5 month old and is under guarantee and fully insured.. Thank you mob..[protected]