Toyota — re: urgent attention required - car not starting - toyota period vx model - ka 51 mg 2165

Address:

560100

Hello tkm & nandi toyota,

I am extremely unhappy with the way this case has been handled. Car was not starting today morning when i wanted to drop my kid off to school. Had to deal with lot of inconvenience as ola and uber is difficult to get during peak hours. This is not the first i am facing this issue. I was expecting my issue to be resolved today and car sent back. As per your team's diagnosis, the light inside the dicky door was on because of which the battery got drained out. Now, the battery is weak and needs to be recharged overnight to establish the gravity and that it can be delivered tomorrow morning. Nandi toyota has lied earlier that the dicky door issue was fixed which it was not. Can you please intervene in this case?

This is not the first time that the battery got drained out because of this issue. This is an ongoing one as nandi toyota didn't fix the issue permanently when it was reported last year september. They simply recharged the battery and gave the car back to me.

The battery was replaced in april and i am pretty sure that the issue persisted back then as well. But you nandi toyota is so irresposible and ignorant that they didnt even bother to find the root cause and just replaced the battery that i had to pay for. It was just stated that since the car was not driven for a long time, the battery got completely discharged. Nandi toyota is just treating the symptoms and not finding the root cause. No quality and no standards. It was the biggest mistake of my life buying a toyota product. I need a brand new battery please.