Toyota — regarding damage due to substandard service

Address:

Jaipur, Rajasthan, 302018

We send our car in sep 15 for 90000 service and received back on 22.09.2018 after the ourall service and my car is full of all type of lubricants. After one month due to some accident of own damage type some oil leckage from the car. So we send the car onom toyata jaipur service center by toeing. We also logde a insurance claim also on 23.10.2018 and send car on 24.10.2018. Car was in running condition. The service head received the car and tell us that the servyer pass only some bumper work and the leackageis due to damage of radiator, but the hodge pipe, belt and water pump was almost damage which is far away from the impact of accident. So we give them to replace them on cost, however when the car was serviced by them one month before and car was run only1000 km them how it is possible that every thing going damage so fast but we have need of car and expenses are not so high so we did not do any argue, but on passing every day they tell some new problem and then after committing to ready my car on diwalithey started their work. On diwali they tell me that the block of engine costing 1.50 lach is damaged and you have to bear, now i am astonished that when my car was there for insurance claim and my damage was passed by survyer was so tiny against it thenwhat happened in the car running only 1000 km after 90000 ourall service in which they check engine, oil, shockers tyres and each and every parts of car. If the parts or block damaged then it also be seen that time and as per my understanding toyota doesnot make any engine which is damage in 1000 km when it was declared ok my their authorized service centers. So now its clear that the damage was either by impact of accident or lapses of service and not seen the risk at 90000 service. It means my engineshould be damaged even the accident not happened. So please resolve my problem. I think you do something that the image of toyota will not vitiate in my eyes. Disclaimer: this e-mail contains proprietary and confidential information belonging to toyotakirloskar motor pvt. Ltd. (Tkm) and is intended solely for the use of addressees. If you are not the intended recipient of this e-mail, kindly delete it immediately from your system and notify the sender about the wrong delivery and the mail deletion. Theunauthorized disclosure, use, dissemination or copying, either whole or portion, of this e-mail, or any information it contains, is prohibited. E-mails are susceptible to alteration and their integrity cannot be guaranteed. Tkm shall not be liable for thise-mail or its contents, if it is modified, tampered or falsified. Disclaimer: this e-mail contains proprietary and confidential information belonging to toyota kirloskar motor pvt. Ltd. (Tkm) and is intended solely for the use of addressees. If you are notthe intended recipient of this e-mail, kindly delete it immediately from your system and notify the sender about the wrong delivery and the mail deletion. The unauthorized disclosure, use, dissemination or copying, either whole or portion, of this e-mail, or any information it contains, is prohibited. E-mails are susceptible to alteration and their integrity cannot be guaranteed. Tkm shall not be liable for this e-mail or its contents, if it is modified, tampered or falsified.
Car no rj-14cq-2632
Swapnil vijay
44 jawahar nagar colony
Near glass factory
Tonk road jaipur (Raj)
Mobile no[protected]