Toyota — scratch on roof during servicing

Address:

122001

I am a retired forest officer from haryana. I sent my corolla altis car (Hr 26 dk 2659) for 1st service to mgf service centre at sector-14, gurgaon. Service centre driver dropped my car after servicing it at 9 pm yesterday. He dropped the vehicle in night so that nobody can check any such damage in dark.in the morning when i was sheduled to go somewhere, i found a big deep scratch of about 2 feet long on the roof of my car. I immediately called upon your service centre and sent photos of scratch on watsap. Now i am going to file a claim in consumer court, if you failed to solve this.

Devender rao
H. N. 20, sector-15, part-1, gurgaon.
Ph [protected]