Toyota — Service & support

Address:

122004

I send below mail but no response from 24 Aug 2016 till date.

Dear Sir/Madam,
Please note that I am facing Noise problem again as my vehicle is making noise. Noise coming from RR side when we crossed speed breaker & vehicle body touch with ground. This is already accepted & approved + repaired by toyota lucknow.
Mail already send with attachment for your clear understanding. I am facing same problem again as this is manufacturing defect & got this even after vehicle purchase. At that point of time this is resolved by putting Spacer & committed that this will be replaced free of cost when this problem will come again in future. I visited Grace toyota "39 Milestone, NH8, Delhi-Jaipur Highway, Sector 35, Gurgaon, Haryana 122004" & reported same issue during servicing done .They not agreed to repair free of cost & looking for the mail confirmation from you. Can you please confirm the same & advise the service centre in Delhi/Gurgaon where I can get it done on top priority .

UP32EDxx08/Ref No: TC1648146

Rgds
Avanish Dwivedi