Trackon Courier — Non delivery of consignment booked on 3.3.16

Address:	Junagadh, Gujarat, 362275
Website:	www.trackoncourier.com

19.3.16
As per my telephonic discussion held with customer care executive just now on ph. No. [protected], i am forwarding herewith receipt of the consignment for your enquiry. Investigate the matter and let me know the reason how it reached to hyderabad and why it's tracking status is not available from hyderbad after 11.3.16? If i do not receive a reply in this matter, i will issue a legal notice to your co. With all call details and mail details. Is it not in your co. Policy to inform the customer back about the status on his phone no. Once a telephonic complaint is received?


Thanks & regards
C b singh
Dgm (Quality control)
Ghcl limited | prakash complex, po box no. 28, veraval - 362 265, dist.- gir somnath, gujarat, india
T: +[protected]. | m: +91-[protected].
Mail: [protected]@ghcl.Co.In | website: www.ghcl.co.in

We believe – respect, trust, ownership and integrated team work leads to business success
— original message —
From: c b singh
To: [protected]@trackoncourier.Com ; [protected]@trackoncourier.Com ; [protected]@trackoncourier.Com
Sent: saturday, march 19, 2016 2:20 pm
Subject: re: consignment no.[protected]


Thanks for atleast replying to e-mail. I have already cofirmed my detailed address to a lady who called me on 17.3.16 at around 3.45 pm from phone no. [protected].
Any way, i am again furnishing below my detailed address for delivery of the consignment.

Dr. C b singh
B-10, sanjay nagar
Ghcl ltd.
Sutrapada-362275
Dist. Gir somnath
Gujarat

Thanks & regards
C b singh
Dgm (Quality control)
Ghcl limited | prakash complex, po box no. 28, veraval - 362 265, dist.- gir somnath, gujarat, india
T: +[protected]. | m: +91-[protected].
Mail: [protected]@ghcl.Co.In | website: www.ghcl.co.in

We believe – respect, trust, ownership and integrated team work leads to business success
— original message —
From: [protected]@trackoncourier.Com
To: c b singh ; [protected]@trackoncourier.Com
Sent: saturday, march 19, 2016 12:44 pm
Subject: re: consignment no.[protected]


Kindly confirm the delivery full address.


Thanks & regards

Surekha
Customer care team
Trackon couriers pvt. Ltd.
Regional office / hyderabad
Ph. No. +[protected] / 13
Email : [protected]@trackoncourier.Com


—
From: c b singh
To: [protected]@trackoncourier.Com; [protected]@trackoncourier.Com
Sent: saturday, 19 march 2016 12:39 pm
Subject: re: consignment no.[protected]


Any reply or current status of the consignment?

Thanks & regards
C b singh
Dgm (Quality control)
Ghcl limited | prakash complex, po box no. 28, veraval - 362 265, dist.- gir somnath, gujarat, india
T: +[protected]. | m: +91-[protected].
Mail: [protected]@ghcl.Co.In | website: www.ghcl.co.in

We believe – respect, trust, ownership and integrated team work leads to business success
— original message —
From: c b singh
To: [protected]@trackoncourier.Com ; [protected]@trackoncourier.Com
Sent: tuesday, march 15, 2016 10:38 am
Subject: fw: docket no.[protected]


Online tracking is showing that consignement is still lying at hyderabad. Please let me know the status as telephone nos. Given for your offices on internet are not getting connected.

— original message —
From: cb singh
To: [protected]@trackoncourier.Com
Sent: sunday, march 13, 2016 10:57 am
Subject: docket no.[protected]


Dear sir
Above mentioned consignment was supposed to be delivered to sutrapada-362275, gujarat but online tracking shows that it has been lying at hyderabad since 11.3.15 as it was directed to hyderabad by ahmedabad office. Since the consignment contains important medicines of a patient, you are requested to follow it up with your hyderabad office immediately and get it delivered at the correct address without further delay.
Thanks
C b singh
Mobile: [protected].