Trackon Courier — not getting parcel - docket no[protected]

Address:

Coimbatore, Tamil Nadu

My supplier sent the parcel on 25.03.2015. As per tracking, parcel received on 27.03.2015 at Tirupur. But they are taking out for delivery on 01.04.2015 today. Is it the way of working system in trackon courier.? Now a days for foreign despatch also it takes only 3 to 5 working days to dispatch the material. But is it required 8 days to deliver the parcel inside India? I called the person Trackon courier he told me that " this courier like this only, wanna if you book otherwise don't book". Completely woworking system not sasatisfied. Due to delay in delivery, I loose my business. I need immediate answer for this.