Trackon Couriers — Delay in courier receive

Address:Shiv Kumar, Trackon Courier Co. Ltd, Raja Bazar, Pillar No. 30, Mob No. 9386815584

I had do a courier from Patna to Pune on 22.11.2021 in fast mode. But till date, Courier is not reached in given address:
Shashwat Prateek, House - Cassim ID-19NS169, Talegaon Chakan Road, Induri Village Talegaon MIDC, Maharashtra-410507.
Courier charges has paid Rs. 350/-.
Consignment No.[protected] is written in courier racid. But, I have talk to courier shop man he has given real consignment number 16227251.

In view of above, kindly take necessary action.
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