Trackon Couriers — Delivery boy not delivered my pan card for the 2 time

Address:

#719-20 sanjay gandhi colony near chd road

This is second time with me that delivery boy has not delivered the pan card. They just call for 4-5 second only one time. And also we cant call back to them. I need physical pan card as proof. But it has taken approx 7-8 to me then also not delivered. Please its a humble request to make sure that delivery boy deliver the pan card at given residence. And also they sigh buy themselves where we have to do the sign. Please sir you can call as coustmer care inqure on my number that is [protected]. I recieved a call from [protected] this no. But now when i call it is no available. Its a humble request to a imigate action agains them. They are just making fools us. We need the proof but then doesnt take it seriously. I live in ludhiana punjab. They just call from 10-11 km away and say they from their. This should not be happen. Please solve my problem