Trackon Couriers — missing courier

Address:

Bareilly, Uttar Pradesh

I have sent a corier from bareilly to delhi on 7th july 2015(docket no[protected] but it has not yet reached the destination.The delhi address to where the courier was sent is crl diagnostics pvt.Ltd, c/o trackon courier, rajendra palace, new delhi-11008.The bareilly person is saying it has reached the headquarter of delhi but the person at delhi is saying it has not yet reached delhi.Kindly help me to trace my courier as it is urgent.