Trackon Couriers — Missing Item and manager trying to close the complaint by paying 500 rs

Address:

Bangalore, Karnataka

I sent a courier to rewa (M.P.) On 11th February 2015, even after 20 days from the date when I sent the courier the courier didn't reach the destination. When I started tracking then one of the items reached the destination. Just to brief on the details " I sent Artistry skin refinishing lotion from Amway and artistry essentials balancing cleanser from Amway. While giving it for courier, the person at the courier office did the packaging he sealed both the items with tape, which can not be opened up without a sharp thing." When the item was received at the destination package was opened and only one item was received that is the artistry essentials balancing cleanser. I went to the courier office and gave them a written complaint. After Calling them for many days they replied back saying " Some delivery boys will be like that we cant keep on checking who is the delivery boy, our manager says we can only pay you 500 bucks as per the cost of the courier, we don't pay for the item lost we can't help it" I even called up the customer care through the number available on site[protected] they again took the complaint, but no response from them. This is the worst courier service I have ever seen in my life. They lost my item and they have a very bad attitude. Please never use this courier service.