Trackon Couriers — Package delivered to wrong address

Address:D-428-B, Pratap Vihar, Sec -11, ghaziabad 201009

I had a package with Mba marksheets. However the delivery guy delivered to wrong adress to a wrong person.
When i contacted the lal kua office they clearly mentioned that they are not liable they are not dhl and they dont call the recipient before delivering.
I dont know what to do i am very stressed. I have attached all screenshots of the delivery adress mentioned and the wrong adress where the package is delivered.

Regards
Ashish Kuliyal
+3 photos
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