Trackon Couriers — PAN card deliver

Address:

Kamshet

This is a complaint against trackon courier lonavala office. These people did not deliver my PAN card and asked me to come and collect the courier from their Lonavala office. After talking to customer care, they ensured me that it will get delivered in 2 days time. After which the lonavala courier immediately updated in the system that the courier is delivered on 21st October 2021 which I immediately reported to customer care to which the executive agreed about the fake update and asked the guy to send the POD with signature to which the lonavala office didnot respond for a few days. I called him from another number and the guy gave me a story that the courier is in Kamshet office, and will be delivered asap. Again after several followups again a new story that Kamshet courier office is closed because the person taking care of this office is not well and the lonavala guy will come and deliver the courier. Again after a few days the guy told me that the courier has been sent to Pimpri office to be returned to NSDL which will later come by speed post. Now neither Pimpri office nor the Lonavala office has any details about my courier. I would kindly request you to consider my request .