Trackon Couriers — Parcel undelivered and pathetic customer service

Address:Mumbai

I am the receiver for a parcel which was booked through Trackon Couriers in Mumbai to be delivered in Mumbai itself with AWB number : [protected]

Parcel was booked on 11th and its lying at Ghatkopar Hub for past 2 days and its still not deliverd or moved anywhere from there

Trying to call some 5 people, Customer service (Gave me wrong number to call) Kurla East (Person denied to help passed on to Ghatkopar) Calling 2 numbers and person, NOT RESPONSIVE...

Those are some urgent documents which needs to be submitted today

PLEASE if someone can read this and reach out to help me I will be grateful...
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    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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