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Trackon Couriers

Trackon Couriers — Status not updated

My tracking status has not been updated since 17th of November. It still shows as “processing bag for kolkata hub”. Tried contacting customer care but didn’t get any response. Please help me know the whereabouts of my parcel. Thank you
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    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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