Trackon Couriers — Track on Number[protected] bangalore to Mumbai - Successfully got back with lot of fight after spending 20 hours of Phone Bill

Address:Bangalore, Karnataka

We are Lot More Pained using Your Service, Track on Number[protected], We have sent parcel on 20th April, from Bangalore to Mumbai with All the Documents With E Sugam for the same, We waited seven days later our Mumbai Person Contacted Your People they are telling Not Having Valid Document and so they are not Delivered, 1. How come with out Valid document Parcel taken from us 2. How come the same is sent to Mumbai with out valid document, 3. Keeping Our Parcel with out informing, 4. No response from any one on what is going on, Every time some other person will pick up the phone and ask for trackon number jiust say no valid document, this is there in your web site also, 5. why cant we take legal action for the error in service and negligence 6. we have lost big business because of the delay and still we are waiting for the delivery We have sent E sugam for the Document as well as Delivery chellan But No use, We lost Big Businesss We are Lot More Pained using Your Service, Track on Number[protected] We are facing Tremendous Problem Due to Inefficient System of Courier and Very Bad Attitude of Mr. Sasikath, and there Customer Care, No Respect for Customer from entire Team, I believe Wasting my time addressing my problem to wrong people thats why I escalating to the Levels, Mr. Sasikanth is Talking with unparliamentary Words and also he is not ready to take any step to clear my problem we have given the parcel on 20th of march with all valid Documents Like DC 001 With E- Sugam which Commercial Tax Department Tex Compliance Form, This is a Job Work DC and same is mentioned in E Sugam, But Mr. sasikanth is Telling what ever you want You Do it, But I am a Business man not Criminal or not having job to fight with that man I Have All the Legal Documents with us, Kindly Go through our Trailing Mail for Further Understanding, We are Losing Big business by trusting your courier and also pained by way of answer from Mr. Sasikanth, Who is Not fit for the Level, I believe its Not the Company to blame, Please God Sake Take action for Inefficient People who are feeling great and customer is slave bound to wait, I personally Pained for the way he spoken with me, He even saying unparliamentary words that I spoken with Customer care, Why Should I Speak to them, Its not there Problem, All asked is give your boss number, but they denied giving, after 30 calls they given the call to Mr. Shashi Kanth, This is not healthy for Business, I am not here to fight with this kind of people my problem need to addressed and solved Please Find the Track on Number and response from Your Web site in attachment Status of AWB No[protected] HOLD 24 Mar 2015 - NO INVOICE FROM TO MAN. No. DATE TIME BANGALORE HUB YESHWANTHPUR HUB-[protected] [protected] 20/03/2015 14:42 YESHWANTPUR HUB MUMBAI HUB-[protected] [protected] 21/03/2015 18:59 BANGALORE HUB YESHWANTHPUR HUB-[protected] BN1517998 11/04/2015 12:58
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Dear Aanchal - track On Delhi Head Office,

As discussed with you a little while ago, this is to bring into your
notice the pathetic service from Bangalore location.

I have called all offices - Mumbai, Bangalore and Bangalore Madiwala
offices, no one is picking up any phones. Even I called Mobile No.
[protected] and Mr. Ramu Mobile No. [protected] but they are talking in
a very bad manner. I am getting replies that we do not have time to
deliver this material at Pine Code 560083, when we have time we will
deliver the same at your your location. I am getting reply from Mobile
No. [protected] that we do not service this area in Bangalore and the
shipment will be send back to Mumbai. You can go and complaint to whom
so ever you want to complaint at Track On. We are not responsible for
delivering every shipment."

I need this material to be delivered today itself as it has been lying
at your Madiwala Bangalore office for the last two days and what I am
getting is pathetic replies and excuses. There is no mistake in the
address and I receive all my letters, courior etc., on the same
address.

I need this material today itself.

Thanks

Regards,

Shiv Kumar Rathi
I Have Called All offices which they provided in online for my parcel i am waiting from 2 days but no body responds and they simply avoiding to call customer care number but it was not at all connecting so i was really disturbed on this issue i am not happy of this service of trackon couriers

Loknatham
bangalore

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