Trackon Couriers — Trackon id is showing invalid

Address:Shail, Dolariya, Hoshangabad

My PAN status shows :
Your PAN card has been dispatched on 17-Aug-2022 by Trackon Couriers Pvt. Ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application. The PAN card will be delivered in due time.
but when i tracking my status on the trackon courier it shows :
Error ! Invalid Trackon No. / Detail Not found...!
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Inconvenience caused is highly regretted. We request you to submit your query along with required details at https://bit.ly/3SZ1Pgl or you may also write to us at [protected]@proteantech.in. Our team will investigate and revert you shortly on the email ID provided.

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    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
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    Trackon Couriers Address
    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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