Trackon Couriers — Undelivered parcel shown as delivered

Address:

Jaipur branch

A parcel was sent to me from Delhi to Jaipur. The parcel was not delivered and on the estimated date of delivery a person from the courier service called me from his personal number at 7 PM and asked me to go to the office and collect it because he was busy and it was late. I told him that I wasn’t at home and to deliver the package on the next day if he was running late. The package hasn’t been delivered even after 5 days and after filing a complaint the status shows on that it was delivered. However, the package is still not delivered and no one is picking up the call when I try to contact their customer service.

This has been my second experience with Trackon. Earlier they had delayed some important documents for more than 10 days and no one at the customer service responded.

Absolutely pathetic courier service.