Trackon Couriers — Uses abusive language

Around 11:30 am today (11/11/2023) a person on customer support of this company mobile number [protected], literally abuses me while asking the consignment which has to deliver on 09/11/2023.
It's first incident in my life when I saw or heard this type of things by a person on customer support.
Do the needful as soon as possible to avoid further consequences.
Thanks
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    Trackon Couriers Phone
    +91 11 4559 3500 [Delhi]
    +91 22 2851 0061 [Mumbai]
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    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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