| Address: | 511, Modern Apartment, Sector-15, Rohini,, Delhi | | Website: | www.pramukhinnovations,com |
As soon as the full payment is made trade india did not get my catalogue made propererly and to start there term tenure of 3 years that make my incomplete website active on net and Inspite of repeated request since my account is activated that it is not properly uploaded with correct key words. After paying such a huge amount of 74000 and as I was Earler using trade India free listing and after taking there paid services it is still working on free listing key words. In 9 months i would have received maximum of 20-30 phone calls till date and hundreds of irrelevent and fake messages. Every time message says that the buyer wants "bath soap" and when i call them back they either says that they did not come online from last 2 hours or more or some times it says that that were searching edible oil, mustard oil etc etc and they even dont have any concern with so called "bath soap" than how come that "bath soap " reflect in my enquires. You can get it checked the last 9 months data. When I called Trade India customer care i came to know the name of my account manager named Saurabh shrivastav and it was told to me that he will solve all my quries and difficulties i am facing from last 9 months and on my reqest he come to my office and assured me that he will do the all necessary action to stop these irrelevant and fake messages but sir I am very sorry to say he is worth useless man and also not taking his job seriously. Almost 20 days have passed and non of my quirey is rectified. Only irrelevant and fake messages are landing on message and whatsapp every minute but no phone call I am receiving, I would request you to kindly do the needful with immediate effect or start my tenure of aggrement from the day when all these problems get rectified Or kindly refund back my money since i am not at all satisfied with the services of Trade India. I also request you to kindly change my accounts manager with immediate effect as he is worth useless for my catalogue and in upbringing my business. He should be rather thrown out from trade india since he is not doing is job sincerely.
My account was earlier in India mart were I was on "trust seal" level with customer satisfaction of 4.5 stars out of 5. I receive atleast 100 calls daily and all my existing clients are just because of hard workshop of india mart people and talented account manager
I request you to kindly refund back my money, deliver my website control panel, or start my term of my package valid for 3 years from the day the catalogue is updated fully. Was this information helpful? | 
