Tradebulls — Not allowing me to transfer my shares

I want to transfer my shares account opened was years back they keep rejecting for some or the other reason..there is no facility of online transfer of shares here...they don't have any option to validate pan / adhaar and process the request...I m going through this mental harrasment over 2 months...they keep rejecting I waste time till new dis copy is sent ...waste money and time in printout and courier and after waiting for 10 days approx again rejection and same process keeps repeating!!! I