Trai — Blocking number

My Jio number is blocked by trai saying that i had made an promotional sms/ call without registering in tele marketing registration, but the fact is, i am doing a wholesale saree business my work is not at all related to marketing profile to send any promotional related sms/call. It is my personal number and this number is linked to bank account. You can also check my previous call logs from this number and verify it. I am requesting you to unblock my number as soon as possible or provide me the reasons for blocking