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TRAI Customer Care

Telecom Regulatory Authority of India

Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon
India - 123506

Customer Care Phone Numbers and Contacts

Mobile:+91 11 2323 6308
 +91 11 2323 3466
 +91 11 2323 2322
Fax:+91 11 2321 3294
 

TRAI Complaints & Reviews

TRAI - sms outgoing blocked

User
 devesh18 on Mar 2, 2015
Sir, My Uninor number(9058033666) was blocked for SMS outgoing.Actually I did not do any kind of marketing. I send messages to my friends and relatives only.how to unblock my sms outgoing? Name- Devesh Kumar Mobile no.- 9058033666 Service provider- Uninor...
Complaint comments Read comments Complaint category Mobile Service Providers

TRAI - BILLING PROBLEM

User
 hemashankar on Mar 1, 2015
Respected sir/madam I am hema shankar using AIRCEL network, on 27 th of feb 2015, I made my bill amount of RS.650, but on 28th feb 2015 from the AIRCEL i recived one sms that your bill amount was RS.2700, pls make payment immediately and the stopped my outgoing call and sms, regarding this issue i call customer care but there is no response, kindly take action MOBILE NUM :9551066443...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

TRAI - Unfair Billing by Vodafone

User
 srikanth091 on Feb 17, 2015
My no. 9885956665. I have registered multiple complaints with vodafone regarding unfair download charges. They waived off the amount in the month of January. And again in this month bill they charged me Rs.297 unfairly on downloads. I have seen lot of complaints on this issue. One person cannot fight on the same issue repeatedly. I request you to take stringent action against Vodafone....
Complaint comments Read comments Complaint category Unauthorized charges

TRAI - no network connection inside home req-regmy

User
 lakshmanan vadivelu on Feb 11, 2015
respected sir/madam, I am lakshmanan i am using tata docomo sim for the past 3 months my docomo number 8122937434 there is no network connection inside my home when iam outside of my home and on terrace of my home iam having network connection it is difficult for me to get network connection inside my home it results difficult to make a call /receive a call when i am in side my home .so many times i contacted docomo customer care and informed abt the problem they not even responding /hearing my problem iam residing in linemeedu area of salem i kindly request to resolve my problem and do the needful...
Complaint comments Read comments Complaint category Telecommunications

TRAI - network connection inside home -reg

User
 lakshmanan vadivelu on Feb 11, 2015
respected sir/madam, I am lakshmanan i am using tata docomo sim for the past 3 months my docomo number 8122937434 there is no network connection inside my home when iam outside of my home and on terrace of my home iam having network connection it is difficult for me to get network connection inside my home it results difficult to make a call /receive a call when i am in side my home .so many times i contacted docomo customer care and informed abt the problem they not even responding /hearing my problem iam residing in linemeedu area of salem i kindly request to resolve my problem and do the needful...
Complaint comments Read comments Complaint category Business & Finances

TRAI - sudenly deducted my balance & not given proper reason disconnected my call

User
 Raaj Shekar K on Feb 6, 2015
Dear sir recently i purcased tata docomo sim card & recharged amount of 250 for 2g/3g 1 Gb Data & i got data and talk time amount ... and now to day 06-02-2015 they deduct 100+ amount in my balance . when i contact to customer care they said ur useing excess data but right now 1 or 2 mb is there ...tatadocomo is cheated me with techncial words..plz dont cheat the people ...if cant able to do or give proper service close ur service ...my no 8123478792 my name rajashekar.k...
Complaint comments Read comments Complaint category Telecommunications

TRAI - lost of mobile

User
 Sunil Sutradhar on Feb 3, 2015
Sir, Yesterday I have lodge a complain that my nokia branded mobile is lost on 31.01.2015( Saturday) with two sims bearing no. 9474148986 and 9475567225. Now today find out the mobile from below the sofa set in which it was attached. I lodged the complain to restrict the mis-use the sims. Now I have no complains. Thanking you....
Complaint comments Read comments Complaint category Mobile Handsets

TRAI - Wrong Commitment by Vodafone Customer Executives.

User
 Sajan Arora on Jan 28, 2015
My Name is Sajan Arora. My number is 9958482410. I have been a customer of Vodafone from last 5 yearsand using vodafone postpaid number from last few months vodafone was unable to serve the purpose for what it is known for i.e. Happy to Help You. My complaint is that Vodafone Charged unnecessary charges regarding Downloading i.e. Rs.425 and Change my talktime plan i.e. 249 to 149 without my consent. No interaction have been made by them to me in any manner and without my Consent vodafone change my Plan due to this my bill amount is raised from usual. when i came to know about this change and unnecessary...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

TRAI - Caller Tunes, Other Value Added Packs

User
 vaithi nathan on Jan 27, 2015
Dear Sir, This is the fourth time I am Lodging the complaint. My Mobile No : 8925135667. The above said Mobile Connection I am using nearly one and half years. But, now It is not in a usable condition. Because in a day I am getting nearly 20 unavoidable company calls. Secondly when I am recharging Rs.30/- deducted by the mobile operator for the value added packs. So many times I have called 198 and complaint about that. When I am calling they will deactivate that pack, but the value will not be refunded. 15 days ago I have made a complaint and deactivated a value added service. After three days...
Complaint comments Read comments Complaint category Mobile Service Providers

TRAI - Use of bad words in a marketing call from +91 11 4076 4700

User
 Gopalakrishnan2014 on Jan 22, 2015
I have received a marketing call from +91 11 4076 4700 on 21st Jan 2015 at 14:37 pm. When I replied that I am not interested in marketing calls the person called said some bad words in Tamil Language and asked me to shut up. I received the call to my phone no.93840 49316. i will be obliged is some action can be taken on the caller company so that other public are not affected in a similar way....
Complaint comments Read comments Complaint category Credit Cards

TRAI - Complaints Against Reliance Communications Limited

User
 kishorjain71 on Jan 11, 2015
Dear Sir, Satya Mev Jayate With reference to Reliance Customercare reply email 'Reliance=015-439-786' Wrong Commitment By Reliance Customercare Chennai... Aginst my complaint for My Reliance CDMA Prepaid Number got activated 9362411110 dated 08/01/2015, 03.00 pm (3rd time Activated Last 25 Days.!st Activated on 15/12/2014 & second Activate on 23/12/2014). But I did Reliance Prepaid CDMA recharge for Rs. 46/- Rate Cutter (SMS From 52811 Date 15/12/2014 Time 19:41:51) for 60 Days & Rs. 50/- talktime (SMS From 52811 on dated 15/12/2014 time 19:43:03).It shows nill balance on dated...
Complaint comments Read comments [5] Complaint category Mobile Service Providers

TRAI - Weak Airtel Network Signals at Upkar Apartments, Mayur Vihar Phase-1 Extension, Delhi -110091

User
 G Arun Kumar on Jan 5, 2015
Dear Sir/ Madam, I am a dedicated customer of Airtel mobile networks wide my mobile number: 9910227776 along with six other mobile connections. I shifted my residence from 160-C Pocket-1, Mayur Vihar, Phase-1 to C-89, Upkar Apartments, Mayur Vihar Phase-1 Extension, Delhi-110091 on 3rd October 2014. Eversince the day I shifted I had problems with the signals of Airtel Networks which I brought into their notice instantly, I have made complaints to them on mail as well on their mobile numbers too. I wish to inform your goodself that post my initial complaint to them, their network technical team...
Complaint comments Read comments Complaint category Mobile Service Providers

TRAI - 9362411110 Reliance Number terminated beacuase of RCOM Internal Problem

User
 kishorjain71 on Jan 3, 2015
To, M/s. Reliance Communications Ltd Reliance Centre, A-Wing, 3rd floor, Maharaja Ranjeet Singh Marg, New Delhi –110002 Kind Attn - Shri Amit Mathur - Sr. Vice President Reliance Telecom Ltd Subject : My Reliance Prepaid CDMA Number – 9362411110 is got terminated by without any reason / Mistake by customer Respected Sir, SATYAMEVJAYATE My Reliance Prepaid CDMA Number – 9362411110 is got terminated by without any reason / Mistake by customer (Kishor Kumar B) Last 6 Month I am using My Postpaid Reliance CDMA Number – 9362411110.And All my business customers...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

TRAI - loop customer

User
 shivrajkolhar on Dec 6, 2014
I had port my number from Loop to Idea on 18th of Nov 2014, But for some reason the document got rejected from Idea, An which i got to know on 29th Nov 2014 an till then Loop company got closed, It is my 6years old number, my all known person has only my this number, pls give me a way out the number is 99870820926...
Complaint comments Read comments Complaint category Telecommunications

TRAI - MAIN BALANCE CUTTING UNINOR SERVICE IN MY SIM

User
 vamsim on Nov 20, 2014
Dear sir, I am vamsi krishna using uninor service every time in my main balance uninor cutting my money without my permission through vas charges two times I complaint to uninor customer care but problem was repeating from uninor so please take necessary action on uninor. my uninor phone no. 9154557890 Regards, vamsikrishna cell: 9154557890...
Complaint comments Read comments Complaint category Unauthorized charges

TRAI - DTH SERVICES FRM DISH TV

User
 ash1praj2 on Nov 2, 2014
I have subscribed dish TV for one year after paying annual subscription. Once the channels have been selected, dish TV revises the prices do the channels and removes them unceremoniously. Isn't the price revision only for new customers? What are the guidelines on this? Why we don't have portability of set top boxes? Pl regulate this loot...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

TRAI - Internet, call rate kam karna

User
 amit24888 on Oct 7, 2014
Aaj india mai itne users hai jo internet call ki sewa le rahe hai upar se in companyo ne apni marji se sab ke rate itne badaye ja rahe hai ki isse use karna hum jaise logo ke liye kaafi mushkil ho raha hai aap in companys par koi action kyo nahi le rahe ho ye sidha bharat sarkar ko chelang kar rahe koi inhe kyo nahi rokta inka profit to badta jaraha hai or hum kitna sahan kare ye aap bata do sabhi companyo par aapko kuch action lena hoga or jo rates hai unhe same karna hoga pls...
Complaint comments Read comments Complaint category Internet Services

TRAI - Without Infermation Deactivation My Mobile Conectivity

User
 J B Rushi on Sep 29, 2014
My Mobile No is 9290032170, This Conectivity TATA DOCOMO. To Day 5 pm My Conectivity De activate, With out any information, so I am fully suffere & Mentaly Tention, So Many Importent Call's Missed, Please Kindly My Problem Salve & Funnish TATA DOCOMO company....
Complaint comments Read comments Complaint category Mobile Service Providers

TRAI - Disgusting Mobile Internet Prices

User
 rsarmas on Sep 29, 2014
Hello Sir, I
We are all know that TRAI has control on all mobile network companies and also it has the control on the call rates etc.Let you know the one thing, I have been using Internet from 2008, observed data prices.

You may surprise that One of the Mobile company provider were at 2008, Rs.98 gives 5GB(5120MB) of 2g data for 1month. Now Rs.98 gives 500MB data for 14 days.It is almost decrease 10 times.Now a days smart phones are increasing in number every smart phone user uses Internet. There is no control on the Internet prices, all the companies hikes their prices unevenly.
Complaint comments Read comments Complaint category Internet Services

TRAI - sms sending problem

User
 athmaram8794 on Sep 20, 2014
sir...i have a [9440008794] uninor sim since 4 to 5 years...it is my main number.i have a problblem with that for sending SMS.because that in 6 months back, i recived a company msg..["if u want to check ur details of your VOTER ID then send your voter id number to this number..."]..as following that msg i send my voter id number to that number...After 1 day onwards i got a pblem to send sms...SO SIR ...FOR THIS IAM NOT SATISFID...SO KINDLY SOLVE MY PROBLEM...THANKING YOU...MY NUMBER IS ...9440008794......
Complaint comments Read comments Complaint category Education

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