TRAI Customer Care
Telecom Regulatory Authority of India
Customer satisfaction rating: 0%
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TRAI Customer Care

Telecom Regulatory Authority of India

Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon
India - 123506

Customer Care Phone Numbers and Contacts

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TRAI Complaints & Reviews

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TRAI — Receiving very slow speed in my mts data card no.9152964092

 bareilly on May 23, 2016
Suresh chandra saxena
Csaxena123@yahoo. Co
Yahoo mail

Very low speed in my mts data card connection no.9152964092
Suresh chandra saxena
To custmorcare@mtsindia.In may 20 at 5:18 pm
Dear sir,
Please refer my previous letter dated 18.05.2016 regarding above complaint.
1-my complaint no. Was may/879, which was regenerated as may/996 without my consent/any reesion.
2-nobody came at my givin address to attend or rremove difficulty in my above data card connection. I have waited
4-5 days for your representative.
Complaint comments  Read comments Complaint category Internet Services

TRAI — Request to resolve the problem of mobile network inaccessibility.

 Johnson Keithellakpam on May 20, 2016
Dear sir/madam,
I recently bought a smartwatch with imei no.860755201735535 from which was working with local sims for a while and then starting having problem in detecting local mobile networks. I contacted the seller and afterwards with its advice being followed the device was detecting the local mobile networks. But after few days it stops working. The problem of not being able to detect local mobile networks happens even in between when it is working. I am requesting to help me by resolving the problem....
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Reliance netconnect dongle disconnection no:9391157871

 varada raj 9 on May 18, 2016
Dear sir,
I am subscriber of reliance dongle netconnect with no:9391157871. I am using it since 2007. Now i requested for termination of the service & i have paid all dues. I am trying since past 10 days on their toll free no: 1800 3000 5555 every time i am repeating my complaint to different persons & no body is registering my complaint & i am asked to pay the balance every time by new person whom ever i am talking with. Every day i am made to waste my valuable time of nearly 1hr talking to them but in vain. They are harassing me to continue the number & they are not showing any interest...
Complaint comments  Read comments [2]Complaint category Internet Services

TRAI — Reliance office sagar(m.p.) complain

 Amit121212 on May 17, 2016
Reliance World, Civil Lines, Sagar

My mobile number is 8285651112.
I have visited to office for new connection of postpaid connection, They Suggest me MNP my for plan 499 for unlimited calling, SMS and netpack 2G unlimited. But my bill generated Rs. 609 and again in next month Rs. 3044. When I visited the Store all the person even owner Sonu Chourasia also pull their and saying my plan was changed without any information Even I visited more than 10 times But they Are ignoring my issue and disconnected my connection and no one is picking my call. I got wrongly charged bill so...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Extremely poor service by Airtel & no customer complaint redressal.

 sanju0121 on May 15, 2016
9890860809 : I had been complaining to Airtel through various means (121 / There website) since months about very poor and no signal in my area of residence and very frequent call drops.
I switched to 3G because they had alliance with other operators and i use to get Vodafone signal on my phone in my area of residence. Airtel had discontinued this alliance without information to customers and now there is no connectivity.
Airtel is charging full to customers without providing the service for which they are charging. This should be stopped and I must be compensated with the reversal...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Abusive caller

 pandirajv on Apr 22, 2016
Hello i have received two from suspicious numbers 8417813069, 8416806126. Asking about i am credit card user...And refused to reveal and disconnected the call from the first number mentioned above. Then i receive a call from.The second number and disconnect. Then i receive a third call from the second from number again and the caller abuses me asking why i am disconnecting the call. These numbers are fradusters troubling customers and duping innocent customers ....
Complaint comments  Read comments [2]Complaint category Credit Cards

TRAI — Messages are not going from my mobile no 9177299762

 Rajendar Reddy A on Apr 19, 2016
This problem have been going from 4 years. Kinly activate my no to sending messages. Or tell me the directions to activate.
Rajendar Reddy A...
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Emergency mob. 9811372779 is disconnected

 IVF- Yugal Kishore Upadhyay on Mar 31, 2016
Date : 29/03/2016
Sh. R. S. Sharma
The chairman
Telecom regulatory authority of india
Mahanagar doorsanchar bhawan
(Next to zakir hussain college)
Jawaharlal nehru marg
Old minto road, new delhi-110002
Kind. Att. : mr. A robert jerad ravi (Advisor)

Sub. : request to get start services of mob. No. 9811372779 (Vodafone service provider)
Resp. Sir,
With ref. To our yesterday telephonic discussion at your mobile 986812779 regarding above subject; i yugal kishore upadhyay is working with sunrise hospital...
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

TRAI — Block my number immediately

 Raj Attree on Feb 27, 2016
I requested idea cellular several time today to block my number 7065356999 & 7065357999 immediately but they refused the same. Please block my number immediately and thereafter I will not going to pay and responsible to pay any single penny.
And please take Stern action against them and their representative they are totally careless and not responsible towards their duties.
I have recordings against them .
Please take action and I may be given chance to submit harassment proofs against these persons.
Waiting for your reply...
Complaint comments  Read comments Complaint category Other

TRAI — Number of connections exceeded without my knowledge on Jan 11, 2016
Dear Officer TRAI, When i applied for SIM card, i received message from TRAI stating that, i exceeded the number of connections as per Govt rules. But, as per my knowledge, i have only two numbers. I requested all the telephone operators to check and sort this issue. But no response from them. I request you please look into it and resolve my problem. OR Please provide the details about how to rectify my problem. Thanks in advance, Dr.Bandi Hari Krishna....
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Excess debit for same service twice

 Gopinath sigamani on Jan 8, 2016
Dear sir, I have tried to active 3G internet pack for my vodafone number 9626967000 for Rs.254. Since the activation not done due to technical failure I have called to customer care representative to activate the same. After the call, the 3G pack activated. But after 1hr my account was debited again for activating the same pack. When I reported the matter customer care representative replied that cannot be refunded. Without my knowledge my balance was debited twice for the same service request. Kindly do the needful not to happen again in future Yours faithfully S Mageswari...
Complaint comments  Read comments Complaint category Unauthorized charges

TRAI — Malda news ko kyu dbaya ja rha he

 Yajvendra Jat on Jan 5, 2016
Aaj kl news channel kisi party vises ke adhin ho gye he lagta he. Desh me sachhi patrkarita ki kami aa rhi he. Ekka dukka channel Hi shi khabr dikhate he . baki ke kisi na kisi party ke vkhan gate he. Jb desh me dadri kand ko sbhi nesw channel ne ahimiyat di . or koi bhi news channel malda news ko nhi dikhata aeaa kyu? Kya. Kevl rajniti swarth ke liye dadri kand ko etna u thaya gya. Or malda ko nhi....
Complaint comments  Read comments Complaint category News & Media

TRAI — Issue with vodafone

 Neeraj Malik on Dec 27, 2015
This issue in regard of my number: 9999199116. I have used Vodafone for around 8 years. Since last few months, I am facing difficulty that I am receiving calls from unknown numbers and they are telling that they have received miss call from my number and I am not using my phone at that time or from last so many hours. I have made several calls to Customer Service and visited Vodafone store Dwarka Sector -11 regarding the same issue but nothing was done. One random lady picked up call from my number and that call was related to Vodafone services. I have told the same thing to people in Vodafone store...
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Theft of mobile no.88000-88888

 Ashishdel78 on Dec 18, 2015
I, Ankit Gupta using Mobile No. 88000-88888 since 2010 and name on Bill was changed to Aditya puri, This Aditya Puri by using the fraud Documents got number transfe in his name and address used on this forge ID is mine. This must be done by support of some Airtel executive I lodge an FIR against this Mr. Aditya Puri of Cheating...
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Unsolicited calls from marketing agencies

 JKShah 1955 on Dec 11, 2015
I am receiving no of calls which are not solicited, daily. today I received two calls details are given below +918459391781 at 5.54 PM Dec.11, 2015 +919320893694 at 5.49 PM Dec. 11, 2015 This is in spite my mobile no regd. for DND...
Complaint comments  Read comments Complaint category Insurance

TRAI — Airtel prepaid recharges

 Maneesh Bhatia on Dec 8, 2015
These days I am posted in Patna and operating number 8826728923 in the name of Ms Renu Bhatia. I recharged in Patna Rs 306/- which included full talktime and free incoming roaming charges. To my surpirse the balance was bought down to NIL on 05/12/2015. This is surprising that the balance goes down without calling, as in no other operator....
Complaint comments  Read comments Complaint category Mobile Handsets

TRAI — Postpaid

 Rajeev Maddela on Oct 24, 2015
7799977796 numbber has been suspended as it has been given as a alternate number to the company CUG numbers, there has been pending with the few employees as it was informed to the operator to suspend the lines after they were removed from the company, but it hasnt been done, a usage limit has been fixed. issue will be taken to TRAI....
Complaint comments  Read comments Complaint category Telecommunications

TRAI — Retrival of number

 k.devendran on Jul 23, 2015
Dear sir,

In spite of repeated plea and request made, we are helpless, we beg for the mistake innocently happened and kindly request to retrive our contact number,

I k.Devendran had been using Vodafone number 9884963242 for past years, I had taken an 3000 SMS facility by paying Rs.125/- to Vodafone, in continuation I had used the SMS facility, I am not aware of the regulations of your department nor it was not informed by Vodafone. Now as I am innocent not knowing the commercial usage thinking I am using the Vodafone SMS facility, I had used my number.
Complaint comments  Read comments Complaint category Mobile Service Providers

TRAI — Wrong information provide by Vodafone

 Asif Syd on Jul 21, 2015
sir my name is Asif I m Vodafone Pre paid customer. when I m dial *111# than me show me show internet plan. when I check *111# I have show one plan Rs 99- recharge and get 300mb data than I m recharge and I have receive only 250mb..than I m calling customer care they didn't give my complete.Vodafone is give wrong information to customer and not give the benefit so plzzz help me and all Vodafone Customer......
Complaint comments  Read comments Complaint category Unauthorized charges

TRAI — Complaint against BSNL

 Vikkki Singh on Jul 5, 2015
Sir I am vikas kumar singh s/o aamr. umrao singh. my BSNL landline no 0141-2759396 is not working more than 10 days . i am also user of BSNL broadband with plan of rs 675. Even I register Daily complaint About net connectivity but till date problem not resolved. my last complaint no is 10257119778. We face problen like this continously but the BSNL not Resolve problem parmently. And our area's linemen using un-parliamentary language. Due to their behaviour my many nebihors got disconnected their BSNL LANDLINE BROADBAND connection JTO BSNL Malviya nagar jaipur is also not properly responding...
Complaint comments  Read comments Complaint category Broadband

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