Trai — Movies / games download - wrong billing

Address:

Coimbatore, Tamil Nadu

With reference, to the above, neither I nor my husband (Mr.B.Shanmuganathan ) have confirmed the BSNL-HUNGAMA SERVICES. The contention of BSNL that this services was confirmed by LL Phone, SMS & subsequently mailed is wrong, as my mail id in BSNL records is wrong. My mail-id is : [protected]@yahoo.co.in, whereas BSNL has mailed / confirmed to : [protected]@yahoo.co.in.

Your Sales Team have committed some error or forcing customers by dubious methods, I have no other option other than to go for remedy with TRAI / Legal Action / Consumer Court alongwith the Mental Strain / Agony & expenses.

In fact as my husband stated there was ' NO NEED FOR US TO CONFIRM, AS WE DON'T SEE MOVIES AT ALL ( last time we saw a movie was in Oct / Nov 1995 ) & ALSO WE WERE VERY BUSY WITH OUR DOMESTIC WORKS ( as my mother-in-law was bedridden since Oct 2014, hospitalised in Jan / Feb 2015 & subsequently expired on 23.02.2015 ). HENCE, THERE WAS NO TIME FOR US EITHER TO CONFIRM YOUR SERVICES or TO WATCH MOVIES.

I strongly disapprove the way & manner you service providers call / disturb us by offering services & orally get our confirmation ( you record the conversation ), Which

If this is your service, I have to surrender my Landline[protected] & mobile phones[protected];'[protected] & tell all my friends / relatives about the facts.