Trai — Not getting duplicate sim as I lost ported sim before activation

Address:

Airtel Haryana

Dear Sir,
I have ported my sim card from Jio to Airtel and unfortunately i have lost my new airtel sim card so i requested my nearby service centre to provide me a duplicate sim card but they are asking they are unable to provide duplicate sim card as they have not find any duplicate sim opinion in their system or Airtel portal.
It is my 12 years old sim card and linked with all of my bank accounts and all important portals.
Since 20th of August my number is idle and i am struggling to get a duplicate sim card, requested your kind support to issue me a duplicate sim as soon as possible, as am struggling with bank and other services.

Name: Satpal Satbir
Mobile number [protected]
VPO Thuian
District- Fatehabad
Tensile- Bhattu Kallan
Haryana- 125053