Trai — Poor service by JIO in Arunachal Pradesh

Hello, I am a jio customer from Khonsa, Arunachal Pradesh (pin 792130). Being a BTech student ( in Kerala, but due to covid staying in home), network is money for me.

I use to pay Rs 555 every 84 days to jio where they promise 4G speed, but forget about the speed, even the network is not present during day time, and it has become a daily routine from about 3-4 weeks and even if network's there the speed is less than 50 KB/s (kilo BYTES) (according to google speed test) which is in no way standard to 4G. Then why am I paying the amount for? Out of those 84 days I am hardly able to access the 50% of it. This is really serious as my online classes often gets missed, my project/internships are getting hampered. Hence it's my urgent request to look upon and rectify the situation. I highly encourage recieving a confirmation message from your side once you are into the problem. If I don't recieve then I will have to go further up.