Trai — Recharge amount deducted 3 times

Dear trai,

I am a videocon d2h user with customer id 192683.

Today I recharged videocon d2h three times.

1. 250/- at 1:00 pm 08.10.2021 through videocon d2h infinity app - not recharged
2. 408/- at 1:30 pm 08.10.2021 through videocon d2h infinity app - not recharged
3. 500/- at 6:39 pm on 08.10.2021 through videocon d2h infinity app -recharged
money deducted all three times from my SBI Bank a/c.
I discuss all the things with Videocon customer care but they miss guide me.
Two screenshot images attached:
first from videocon Payment recived message at 2:17 pm on 08.10.202
second from SBI Bank a/c amount deducted.
Kindly look into the matter and resolve this issue at the earliest.
Regards
+2 photos
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