Trai — Vodafone balance deduction and automatic service activation.

Address:New Delhi, Delhi, 110044

My mobile number is [protected].
From the day i started using vodafone new pack of rs.352/- per month which provides 1gb/day 4g internet and unlimited local and std calls.
From that day they are auto activating unknown services by themself and deducting my balance.
And when i connected to customer care for the issue they said you activated these services and you said you dont know how to use internet and all.
While i am writing this complaint i am still on customer care waiting list where first 2-3 customer care executives just transferred my call to another customer care executive without my confirmation and now I am waiting in customer care wait list from last 15-20 mins.

I just want to register my complaint at TRAI and I want refund from Vodafone at any cost.
Was this information helpful?
No (0)
Yes (0)
TRAI customer support has been notified about the posted complaint.
May 05, 2017
Updated by kik4g
mobile Number is [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TRAI
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    4720
    Pending
    0
    Resolved
    480
    TRAI Address
    Near Sultan Pur Birds Century & Dada Bhaiya Mandir, Sultanpur Gurgaon, Gurgaon, India - 123506
    View all TRAI contact information