Trai — zee marathi hd not activated in my selected pack of airtel dth

Address:

Thane, Maharashtra, 421301

Dear team,

Name: satish_sure
Airtel dth connection id: [protected]-001

As per trai new norms i have selected broadcast bouquet in airtel,
But i am able to see few channels in the same bouquet.

When i called airtel customer care they asked me what is the issue after explanation they told they have to send an engineer for the issue solving purpose.

My concern was that why would i pay for engineer for the issue which was created after the subscription and not from my side and i am able to see other channels.

Means the channel which cost 15 to 20 rs maybe i have to pay minimum 200 rs is it deserving.

I am attaching the image of the bouquet.
Request you to please look after this.