[Resolved]  Vacationsgateway.com — FRAUDING

Address:

Kutch, Gujarat

Dear Sir,
My self Goutam Adhikari. I want to complain against www.vacationgateways.com.co. Because i have received a phone call from Mr. Abhisek([protected]) on 12 March -2013. he told, he was calling from Vacation gateways and he provide a holiday package for 5949/- for 4night 5days. if i get that package then i also get a assure gift as per referral scheme(i.e Black Berry phone, Dell mini laptop, Home theater etc. & i also choose Dell Mini laptop.) And instantly i have made payment as per his instruction. then they send a payment confirmation mail to me that he successfully received the payment. then i had call them when i will received dispatched details of my assure gift. he reply me within 48 hour you will received dispatched details.But till date i have not received my assure gift. and i have called to Mr.Abhisek, Mr.Ankit, Mr. Gaurav to send my assure gift but they don't refuse that then do not provide the gift. now they don't revived my phone calls. please help me how can i received my gift or cancel my holiday package. Please help me

My contact details [protected]
goutam.[protected]@gmail.com
i have attached the mailing conversion with them.

First Mail.:-

Dear Sir,

Greetings of the Day !!

We are delighted to inform you about Vacations Gateway holiday promotional offer running in your area these days. The holiday club of the millions of people who know that Vacations Gateway will help them define their entertainment experiences and deliver the best holidays.

As per our telephonic conversation, please see below the details of the membership offer:

1. This offer is valid for maximum of 4 members of any age group.
2. All booking request made has to be 21 days in advance.
3. Voucher will entitle the customer for maximum of 4 Nights and 5 days of
accommodation in our listed 3 – 5 star properties around the India,Thailand And Malaysia.
4. The Voucher will be valid for a period of 12 months from the date of purchase.
5. Split of the package is allowed for 2 nights and 3 days on one destination and rest
02 nights and 03 days on another destination.

Attached is the Resort List for your reference:

Offer Price: Package cost is just Rs 5,949/- includes all type of taxes.

Following are the Terms & Conditions:--

1. Prior booking is mandatory.
2. The Resorts/Hotels provided are fully furnished and equipped.
3. You will be responsible for any damage caused to the apartment during your stay and will be asked
to pay the resort directly.
4. You must be holding any ID proof.
5. This offer includes all type of taxes

Hope you will like this and give us an opportunity to serve you.

Warm Regards As Always,
[protected][protected]
Abhishek
[protected]
Vacations Gateway
www.vacationsgateway.co

Second Mail:-


Dear Sir,


Kindly Click below payment link.


http://www.vacationsgateway.co/Website/book.aspx?amt=5949

Regards
Gaurav

Third Mail:-


Dear Goutam adhikari,

Thanks for making the payment in favour of our vacations gateway organization.Further, we would also like to inform you that, we will update you the status through your e-mail id.We value your association with Vacations Gateway and thank you for your patronage & co-operation.For any further query or assistance,please feel free to write us [protected]@vacationsgateway.in

Thanks & Regards,

Customer care
Vacations Gateway

Fourth Mail:-
Dear Mr Goutam Adhikari,

Thank you for choosing a wonderful holiday package of 4N/5D.
Kindly refer below for the package details:
The offer is a promotional offer which will cost you only INR 5949.
Offer stands valid for 4N/5D for India, Thailand and Malaysia along with all the taxes.
Offer can be utilized with our listed resort only and our resort is increasing on daily basis.
Resorts list are subject to up gradation.
This Offer is valid for 04 persons.
Split of the package is allowed for 2nights and 03 days on one destination and rest 02 nights and 03 days on another destination.
Offer is not valid for black out period i.e. Offer cannot be utilized between 20th Dec to 07th Jan of each year.
Offer is non transfer able, non cancel able and non redeem able for cash.
Offer is valid for 01 year and validity start of the package since the day of transaction with us.
Offer is stand valid for accommodation only. Offer does not include for Meal, Breakfast, Transport, or any another private services.
For booking you need to call to our customer care executive and same will be done on call and email only.
Assured Gift as per referral plan.

The transaction id for your purchase is:-BL00662

Note:- Please call us at +91 [protected] (10:30 am to 6: 30 pm) or write to us on [protected]@[protected]@gmail.com for any future means of communication.

You may check available locations, hotels and detailed terms & conditions at www.vacationsgateway.co.




Booking Voucher Form.JPG