Traveleasy.com — Cancellation of Ticket

Address:New Delhi, Delhi
Website:www.traveleasy.com

I have cancelled my flight ticket booked via traveleasy.com from hyderabad to bombay 24 days earlier before the actual flight but still there is no refund initiated as of now. They have raised the SR for the refund but I didn't received any amount till date. I am attaching the screenshot of the flight ticket booked via traveleasy and the refund mail screenshot I received from them.
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