| Address: | New Delhi, Delhi, 110092 | | Website: | www.traveleasy.com |
This is with reference to the booking id TE327B1872. which has been booked on May 17th. I booked the two way tickets Mumbai to Kochi and Kochi to Mumbai.
Due to unavoidable circumstances i cancelled only my return journey through Travel easy site and i got the confirmation mail that the refund amount will be credited within 24 to 72hrs. Customer id : TECa3C5c00b
During my journey day i called the spice jet customer care to confirm my ticket from Mumbai to Kochi. This time i was informed that both the tickets are cancelled by the travel easy agent .This has been done without informing me .Also i have the confirmation mail stating only return journey is cancelled.
Later i asked for refund for my tickets and i am informed that cancelled tickets refund will be credited with in 2 days. Now its been already 20 days, whenever i called the customer care they say they are working on it. Even i sent many mails they didn't respond. If we call the customer care, they avoid simply saying the respective person has gone for lunch . Now i came to know that they don't have any intention to return the money.
Very bad service given by the travel easy .BEWARE of Travel Easy .Circulate this as much as to avoid misleading the customers. Was this information helpful? | 
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