Traveleasy.com — Refund on cancelled flight ticket not yet received

Address:New Delhi, Delhi, 110092
Website:www.traveleasy.com

I have booked a indigo flight ticket in the month of June-16 (CCU-BLR on 02nd Nov'16) through the website traveleasy.com. However, due to change in travel plan I had to cancel the same. I had cancelled the flight on the website of Indigo airlines. The airlines have transferred the refundable amount to the website (traveleasy.com) account, as confirmed by them.
However, the travel portal is not refunding me the amount even after continuous follow-up over mails and calls.
Request the forum to take strict action against such untoward attitude.
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